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Covid-19 Response

Fela on the beach

COVID-19, a challenge for all of us

The manufacturing at the Grossenbacher facilities in Switzerland has been suspended during the lockdown period.
However, with the easing of lockdown rules in Switzerland we'll ramp up production to normal levels.

For Grossenbacher New Zealand the impact was pretty small. I'm running the operations next to my day job as a software developer and I'm very fortunate that my work has not been impacted too negatively by the global situation.

However, because I am fortunate enough to operate as usual, I would like to take this time as a call to action in efforts to support local businesses and charities.

A Call to Action

So until further notice, I'll provide the products from Grossenbacher NZ at cost which means every sales margin will be split between a charity and our local partner Oh My Dog Grooming Wellington.
You'll be able to choose between following charities in our shop - the donation will be made in your name:

Get in touch if you know another charity you'd like to see in our list!

Returns

We are happy to exchange products, however if necessary, we are limited to partial refunds only during this mode of operation.
The donations will be made immediately upon purchase, thus we can only refund 75% of the initial purchase, as the other 25% will cover half the original donation (we'll cover the other half).

Safety Precautions

All of our products are disinfected right before shipping, because of this:

  • For harnesses and leads we recommend to air them out for at least 1-2 hours before first use
  • For toys we recommend to wash them with clean, warm water to ensure no residues are left

Pickup

We will get in touch with you and schedule a pickup / fitting. We cannot, and will not, accommodate unscheduled show-ups.
All products used will be desinfected before (and after) the pickup / fitting.
If your dog is nervous around (new) people, a fitting is not recommended as we need to maintain proper social distancing at all times.

Availability

The international shipping is currently a bit trickier than usual and hence might take longer than usual.
To see if we stock what you're looking for we maintain our local stock below:

Category: 
Tags: 

NZ Stock Report

FunRun VARIO
Information Stock
FunRun VARIO - 55497-std-XS-L-O_blu_l

Color: 
Blue Light
SKU:
55497-std-XS-L-O_blu_l
Size: 
XS-L
1
FunRun VARIO PUPPY
Information Stock
FunRun VARIO PUPPY - 56815-std-S-O_orng

Color: 
Luminous Orange
SKU:
56815-std-S-O_orng
Size: 
S
1
FunRun VARIO PUPPY - 56816-std-M-O_orng

Color: 
Luminous Orange
SKU:
56816-std-M-O_orng
Size: 
M
1
Training Harness - Guide
Information Stock
Training Harness - Guide - 56615-std-S-O_red

Color: 
Red
SKU:
56615-std-S-O_red
Size: 
S
1
Training Harness - ProGuide
Information Stock
Training Harness - ProGuide - 56716-std-M-O_red

Color: 
Red
SKU:
56716-std-M-O_red
Size: 
M
1
Training Harness - ProGuide - 56717-std-L-O_red

Color: 
Red
SKU:
56717-std-L-O_red
Size: 
L
1
Baiting-Harness - Guard
Information Stock
Baiting-Harness - Guard - 56317-std-L-O_blk

Color: 
Black
SKU:
56317-std-L-O_blk
Size: 
L
1
SOFT GRIP
Information Stock
SOFT GRIP - 52103305-500-16-none-SG_blk

SKU:
52103305-500-16-none-SG_blk
Color: 
black
1
ABS
Information Stock
ABS - 5213407-700-19-none-SG_blk

SKU:
5213407-700-19-none-SG_blk
Color: 
black
1
High-Viz-Vest Balou - LED
Information Stock
High-Viz-Vest Balou - LED - 53205-BALOU-LED-XS

SKU:
53205-BALOU-LED-XS
Color: 
high visibility with reflect
Size: 
XS
Adjustability: 
Continuously
1
High-Viz-Vest Balou - LED - 53206-BALOU-LED-S

SKU:
53206-BALOU-LED-S
Color: 
high visibility with reflect
Size: 
S
Adjustability: 
Continuously
1
High-Viz-Vest Balou - LED - 53207-BALOU-LED-M

SKU:
53207-BALOU-LED-M
Color: 
high visibility with reflect
Size: 
M
Adjustability: 
Continuously
1
High-Viz-Vest Balou - LED - 53209-BALOU-LED-XL

SKU:
53209-BALOU-LED-XL
Color: 
high visibility with reflect
Size: 
XL
Adjustability: 
Continuously
1
Mop Boudin
Information Stock
Mop Boudin - S15574

SKU:
S15574
Length: 
50-55cm
1
Mop Boudin double
Information Stock
Mop Boudin double - S15576

SKU:
S15576
Length: 
60cm
1

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